Lending an ear why leaders must learn to listen actively

The ability to listen effectively is an essential component of leadership. But many leaders, often unknowingly, fall short in this area. By learning the skills and behaviors of active listening—the willingness and ability to hear and understand—leaders can become more effective.

Bibliographic Details
Other Authors: Hoppé, Michael H., author (author)
Format: eBook
Language:Inglés
Published: Greensboro, North Carolina : Center for Creative Leadership 2007.
Series:Leadership in action series.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629260606719

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