Lending an ear why leaders must learn to listen actively
The ability to listen effectively is an essential component of leadership. But many leaders, often unknowingly, fall short in this area. By learning the skills and behaviors of active listening—the willingness and ability to hear and understand—leaders can become more effective.
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Format: | eBook |
Language: | Inglés |
Published: |
Greensboro, North Carolina :
Center for Creative Leadership
2007.
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Series: | Leadership in action series.
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See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629260606719 |