Understanding emotional intelligence

Drive your emotions – don’t let them drive you! We all know people who are brilliant at managing their emotions. They never get overwhelmed in difficult situations; they are great decision makers; they know when to use their intuition and they express empathy, compassion and understanding towards ot...

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Bibliographic Details
Other Authors: Hasson, Gill, author (author)
Format: eBook
Language:Inglés
Published: Harlow, England : Pearson [2015]
Edition:Rejacketed edition
Series:Brilliant.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629229606719
Description
Summary:Drive your emotions – don’t let them drive you! We all know people who are brilliant at managing their emotions. They never get overwhelmed in difficult situations; they are great decision makers; they know when to use their intuition and they express empathy, compassion and understanding towards other people. But most of all, they are excellent communicators. Want to be like this? Understanding Emotional Intelligence shows you how. ·    Understand how emotions work and how to use them effectively ·    Know how to build rapport and motivate others ·    Influence and persuade; leave a positive, lasting impression
Item Description:Bibliographic Level Mode of Issuance: Monograph
Physical Description:1 online resource (205 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9781292084176
9781292084183