In focus customer commitment - client focus leads to success

There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.

Bibliographic Details
Other Authors: Hammett, Pete, 1959- author (author)
Format: eBook
Language:Inglés
Published: Greensboro, North Carolina : Center for Creative Leadership 2008.
Series:Leadership in action series.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629089306719
Description
Summary:There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.
Physical Description:1 online resource (2 pages)