In focus customer commitment - client focus leads to success
There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.
Other Authors: | |
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Format: | eBook |
Language: | Inglés |
Published: |
Greensboro, North Carolina :
Center for Creative Leadership
2008.
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Series: | Leadership in action series.
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Subjects: | |
See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629089306719 |
Summary: | There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus. |
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Physical Description: | 1 online resource (2 pages) |