In focus customer commitment - client focus leads to success
There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.
Otros Autores: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Greensboro, North Carolina :
Center for Creative Leadership
2008.
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Colección: | Leadership in action series.
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629089306719 |
Sumario: | There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus. |
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Descripción Física: | 1 online resource (2 pages) |