In focus customer commitment - client focus leads to success

There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.

Detalles Bibliográficos
Otros Autores: Hammett, Pete, 1959- author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Greensboro, North Carolina : Center for Creative Leadership 2008.
Colección:Leadership in action series.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629089306719
Descripción
Sumario:There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.
Descripción Física:1 online resource (2 pages)