Cita APA (7a ed.)

Hammett, P. (2008). In focus: Customer commitment - client focus leads to success. Center for Creative Leadership.

Cita Chicago Style (17a ed.)

Hammett, Pete. In Focus: Customer Commitment - Client Focus Leads to Success. Greensboro, North Carolina: Center for Creative Leadership, 2008.

Cita MLA (9a ed.)

Hammett, Pete. In Focus: Customer Commitment - Client Focus Leads to Success. Center for Creative Leadership, 2008.