Service Management, Student Workbook An Integrated Approach to Supply Chain Management and Operations

With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management , this workbook-style book includes chapter lear...

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Detalles Bibliográficos
Otros Autores: Haksever, Cengiz, author (author), Render, Barry, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Pearson 2013.
Edición:1st edition
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628909006719
Descripción
Sumario:With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management , this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.
Descripción Física:1 online resource (134 pages)