How to change minds the art of influence without manipulation

Persuade, Don't Push!Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highl...

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Detalles Bibliográficos
Autor principal: Jolles, Robert L., 1957- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco : Berrett-Kohler Publishers [2013]
San Francisco : 2013.
Edición:1st ed
Colección:BK business book.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628853606719
Descripción
Sumario:Persuade, Don't Push!Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles's wise advice-illust
Notas:Includes index.
Descripción Física:1 online resource (xxi, 188 pages) : illustrations
ISBN:9781609948306