Chocolate conversation lead bittersweet change, transform your business

The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversations to cultivate a common worldview, set standards, and uncover concerns that can undermine the goals of the organization. So what conversations are you, as a le...

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Bibliographic Details
Other Authors: Fass, Rose, author (author)
Format: eBook
Language:Inglés
Published: London : Routledge 2016.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628835006719
Description
Summary:The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversations to cultivate a common worldview, set standards, and uncover concerns that can undermine the goals of the organization. So what conversations are you, as a leader, having with your organization? Experienced business transformation consultant Rose Fass shows how leaders can avoid a meltdown and instead drive transformation by the way they communicate in a language that all stakeholders can understand. The Chocolate Conversation takes a light-hearted approach to show how too often we think we’re having the same conversation — about “dark chocolate,” for instance — only to be referring to three different things: milk, white, and bittersweet varieties. Fass helps us establish common ground that leads to an effective discourse for addressing relevance, growth, productivity, and scale — the four most important issues she sees in business today.
Item Description:Includes index.
Physical Description:1 online resource (154 pages)
Bibliography:Includes bibliographical references and index.
ISBN:9781315230498
9781351862226
9781937134501