Map the future of design for enhanced customer experience
"This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, New Jersey :
FT Press
2010.
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| Edición: | 1st edition |
| Colección: | FT Press Delivers elements.
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628802706719 |
| Sumario: | "This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate about!"--Resource description page. |
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| Notas: | Description based on resource description page (viewed Jan. 5, 2011). "An e-burst of inspiration from the best books"--Cover. |
| Descripción Física: | 1 online resource ([18] p.) : ill |
| Bibliografía: | Includes bibliographical references. |
| ISBN: | 9780132609845 9781282768055 9786612768057 |
