Availability and Capacity Management in the Cloud An ITSM Narrative Account
In this latest instalment, Daniel McLean's fictional IT service management practitioner, Chris, faces the challenge of integrating cloud services into an ITSM structure. Based on the real-life experience of the author and other ITSM practitioners, this book tells the story of a cloud services...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Ely :
IT Governance Ltd
2014.
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| Edición: | 1st edition |
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628799406719 |
| Sumario: | In this latest instalment, Daniel McLean's fictional IT service management practitioner, Chris, faces the challenge of integrating cloud services into an ITSM structure. Based on the real-life experience of the author and other ITSM practitioners, this book tells the story of a cloud services implementation, exposing potential pitfalls and exploring how to handle the management issues that come with such projects. |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (157 p.) |
| ISBN: | 9781849285513 |
