Problem management an implementation guide for the real world

Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and manager...

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Detalles Bibliográficos
Autor Corporativo: BCS, The Chartered Institute for IT, publisher (publisher)
Otros Autores: Hall, Michael G., author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Wiltshire, England : BCS The Chartered Institute for IT 2014.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628646406719

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