Cita APA (7a ed.)

BCS, The Chartered Institute for IT, publisher, & Hall, M. G. (2014). Problem management: An implementation guide for the real world (1st edition.). BCS The Chartered Institute for IT.

Cita Chicago Style (17a ed.)

BCS, The Chartered Institute for IT, publisher, y Michael G. Hall. Problem Management: An Implementation Guide for the Real World. 1st edition. Wiltshire, England: BCS The Chartered Institute for IT, 2014.

Cita MLA (9a ed.)

BCS, The Chartered Institute for IT, publisher, y Michael G. Hall. Problem Management: An Implementation Guide for the Real World. 1st edition. BCS The Chartered Institute for IT, 2014.