The leadership book
The demands of a leader can be many, varied & difficult. This book picks out the 50 top challenges that leaders face on a daily basis and shows how to maximise the performance of leaders & their teams in each of these situations.
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Harlow :
Financial Times Prentice Hall
2010.
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| Edición: | 1st ed |
| Colección: | Financial Times
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628517606719 |
Tabla de Contenidos:
- About the author Acknowledgements Introduction 1 Your leadership self First days in the job Demeanour: settting the tone Leadership principles Trusting your instincts Focussing on what matters Managing meetings Time management You and your boss 2 Vision and strategy: the leadership mantra Setting and selling a Vision Leading strategy International markets and strategy Leadership priorities 3 Your leadership team Defining your leadership team Managing your leadership team 121s Your team is more skilled than you Team members in other countries 4 Leading your organisation Credibility from repetition Resistance to change Process: Making the right things happen at the right time Staff meetings Collaborating with sister businesses 5 Leading performance excellence Managing change People performance management Interpersonal conflict The difficult interview Objectives and incentives 6 Customers: leading you The importance of the customer The customer journey 1: customer experience The customer journey 2: technology journey Sell! Sell! Sell! 7 Marketing: leading the market Marketing is everyone Branding and organisational identity Leading product development Internet transformations 8 Suppliers and partners: leading together Building relationships Supplier strategies Managing costs 9 Learning: leadership development The knowledge premium Awaydays Seeking feedback 10 Resources: the leadership toolkit Human Resources: making HR work for you Technology resources Learning resources Index
