Flawless consulting a guide to getting your expertise used
"Flawless Consulting is considered the "consultant's bible" and a landmark bestseller that explains how to deal effectively with clients, peers, and others. This third edition addresses business and new challenges since the second edition was written and also explores what's...
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| Format: | eBook |
| Language: | Inglés |
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San Francisco :
Pfeiffer
2010.
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| Edition: | 3rd ed |
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628321206719 |
Table of Contents:
- Flawless Consulting; Contents; What's New?; Acknowledgments; 1: A Consultant by Any Other Name . . .; 2: Techniques Are Not Enough; 3: Flawless Consulting; 4: Contracting Overview; 5: The Contracting Meeting; 6: The Agonies of Contracting; 7: The Internal Consultant; 8: Understanding Resistance; 9: Dealing with Resistance; 10: From Diagnosis to Discovery; 11: Whole-System Discovery; 12: Discovering Gifts, Capacities, and Possibilities; 13: Get the Picture; 14: Preparing for Feedback; 15: Managing the Meeting for Action; 16: Implementation; 17: The Elements of Engagement
- 18: Teacher as Consultant19: The Heart of the Matter; Online Appendix: Handy Checklists You Can Use; Further Reading; About the Author
