25 need-to-know key performance indicators

Includes 10 handy do's and don'ts of using KPIs Want to measure the performance of your people and your business? Need a quick overview of the most useful KPIs and how to use them? Only want what you need to know, rather than reams of theory? With the critical Key Performance Indicators re...

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Bibliographic Details
Other Authors: Marr, Bernard, author (author)
Format: eBook
Language:Inglés
Published: Harlow, England : Pearson 2014.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628242906719
Description
Summary:Includes 10 handy do's and don'ts of using KPIs Want to measure the performance of your people and your business? Need a quick overview of the most useful KPIs and how to use them? Only want what you need to know, rather than reams of theory? With the critical Key Performance Indicators required to understand your employees, financials and customers, this book tells you what you need to know, fast. ‘This book does a fantastic job of narrowing down the best KPIs for you and your team. It’s short, sharp and incredibly useful.’ --Thomas H. Davenport, Distinguished Professor at Babson College and author of BigData@Work
Item Description:Includes index.
Physical Description:1 online resource (225 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9781292016498