Cita APA (7a ed.)

Performance Associates, I. (2012). Delivering knock your socks off service (20th anniversary ed.). American Management Association.

Cita Chicago Style (17a ed.)

Performance Associates, Inc. Delivering Knock Your Socks off Service. 20th anniversary ed. New York: American Management Association, 2012.

Cita MLA (9a ed.)

Performance Associates, Inc. Delivering Knock Your Socks off Service. 20th anniversary ed. American Management Association, 2012.