Delivering knock your socks off service
An all new, updated edition of the book that's been helping to knock customers' socks off for 20 years.
| Autor principal: | |
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| Autor Corporativo: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association
c2012.
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| Edición: | 20th anniversary ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628233506719 |
| Sumario: | An all new, updated edition of the book that's been helping to knock customers' socks off for 20 years. |
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| Notas: | Includes index. |
| Descripción Física: | 1 online resource (241 p.) |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781283319614 9786613319616 9780814417560 |
