Winning with customers a playbook for B2B
Do Your Customers Make More Money Doing Business With You? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep underst...
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Hoboken, NJ :
Wiley
c2010.
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| Edition: | 1st edition |
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628185806719 |
| Summary: | Do Your Customers Make More Money Doing Business With You? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep understanding of how they create customer value relative to competitors. With a rigorous and measurable understanding of how customers make more money today and in the future with you, combined with supporting plans and tools to align the entire organization for success, a company can win |
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| Item Description: | Includes index. |
| Physical Description: | 1 online resource (486 p.) |
| ISBN: | 9780470768518 9781119205029 9781282728875 9786612728877 9780470768495 |
