The secrets of word-of-mouth marketing how to trigger exponential sales through runaway word of mouth

Positive word of mouth accelerates sales like nothing else. But it doesn't just happen by chance.

Detalles Bibliográficos
Autor principal: Silverman, George, 1942- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : Amacom c2011.
Edición:2nd ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628112406719
Tabla de Contenidos:
  • Introduction: why this book "and word-of-mouth marketing today" is different
  • The systematic approach to word of mouth
  • Dominating your market by EZfying the customer decision cycle
  • How to use word of mouth to EZfy the decision process
  • The decision process
  • Six M's to live by
  • Researching word of mouth
  • Creating the content
  • The word-of-mouth toolkit
  • Word of mouth measurement
  • The secrets of trust
  • A tried and true wom campaign
  • Constructing the ultimate word-of-mouth campaign
  • Six steps to harnessing word of mouth
  • Which methods work best for what? : a word-of-mouth checklist
  • Word-of-mouth marketing for specific audiences and circumstances
  • Tips, techniques, and suggestions that will make it easier.