Brand real how smart companies live their brand promise and inspire fierce customer loyalty

To create an exceptional brand experience, remember that sometimes less is more.

Bibliographic Details
Main Author: Vincent, Laurence (-)
Format: eBook
Language:Inglés
Published: New York : American Management Association 2012.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628021806719
Table of Contents:
  • Acknowledgments
  • Introduction
  • Reality check : it's time to move from brandlore to promising brands
  • Winning the memory game
  • The benefit of your brand
  • Preserving brand value
  • Positioning brands for context
  • Brand attachment : the barefoot bandit and our sense of self
  • Expressing the promise : brand narrative, brand voice, and communications strategy
  • Naming and identity development
  • The touching experience : how to deliver on a promise at meaningful touch points
  • Brand inside : why people are the key to your brand strategy
  • Endnotes
  • Index.