Customer service management training 101 quick and easy techniques that get great results

Great customer service depends on great customer service MANAGEMENT.

Bibliographic Details
Main Author: Evenson, Renee, 1951- (-)
Format: eBook
Language:Inglés
Published: New York : American Management Association c2012.
Edition:1st ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628006706719
Description
Summary:Great customer service depends on great customer service MANAGEMENT.
Item Description:Includes index.
Physical Description:1 online resource (306 p.)
ISBN:9781283319577
9786613319579
9780814417164