Architecture and patterns for IT service management, resource planning, and governance making shoes for the cobbler's children

Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Pla...

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Bibliographic Details
Main Author: Betz, Charles T. (-)
Format: eBook
Language:Inglés
Published: Amsterdam : Elsevier/Morgan Kaufmann 2011.
Edition:2nd ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628004106719
Description
Summary:Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI sui
Item Description:Description based upon print version of record.
Physical Description:1 online resource (474 p.)
Bibliography:Includes bibliographical references and index.
ISBN:9781283281485
9786613281487
9780123850188