Choosing 360 a guide to evaluating multi-rater feedback instruments for management development

Feedback is a rare commodity in organizational life, but it is key to managerial effectiveness. One increasingly popular vehicle for getting feedback from one's boss, peers, and subordinates is the multiple-perspective, or 360-degree, feedback instrument. Use of such an instrument can enhance s...

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Detalles Bibliográficos
Autor principal: Van Velsor, Ellen (-)
Otros Autores: Leslie, Jean Brittain, Fleenor, John W., Morrison, Ann M.
Formato: Libro electrónico
Idioma:Inglés
Publicado: Greensboro, N.C. : Center for Creative Leadership c1997.
Edición:1st edition
Colección:CCL ; no. 334
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627952006719
Tabla de Contenidos:
  • Intro
  • Foreword
  • Acknowledgments
  • Introduction
  • STEP 1: FIND OUT WHAT IS AVAILABLE
  • STEP 2: COLLECT A COMPLETE SET OF MATERIALS
  • STEP 3: COMPARE YOUR INTENDED USE TO INSTRUMENT CHARACTERISTICS
  • STEP 4: EXAMINE THE FEEDBACK SCALES
  • STEP 5: FAMILIARIZE YOURSELF WITH THE INSTRUMENT-DEVELOPMENT PROCESS
  • STEP 6: LEARN HOW ITEMS AND FEEDBACK SCALES WERE DEVELOPED
  • STEP 7: FIND OUT HOW CONSISTENT SCORES TEND TO BE
  • STEP 8: ASSESS BASIC ASPECTS OF VALIDITY-DOES THE INSTRUMENT MEASURE WHAT IT CLAIMS TO MEASURE?
  • STEP 9: THINK ABOUT FACE VALIDITY
  • STEP 10: EXAMINE THE RESPONSE SCALE
  • STEP 11: EVALUATE THE FEEDBACK DISPLAY
  • STEP 12: UNDERSTAND HOW BREAKOUT OF RATER RESPONSES IS HANDLED
  • STEP 13: LEARN WHAT STRATEGIES ARE USED TO FACILITATE INTERPRETATION OF SCORES
  • STEP 14: LOOK FOR DEVELOPMENT AND SUPPORT MATERIALS
  • STEP 15: COMPARE COST-VALUE FOR THE PRICE
  • STEP 16: CONSIDER LENGTH A MINOR ISSUE
  • Conclusion
  • References
  • Suggested Readings
  • Glossary of Terms
  • Instrument Evaluation Checklist.