Credible checklists and quality questionnaires a user-centered design method

Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing quest...

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Detalles Bibliográficos
Autor principal: Wilson, Chauncey (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Waltham, MA : Morgan Kaufmann 2013.
Edición:1st edition
Colección:Gale eBooks
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627922606719
Descripción
Sumario:Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more. The final chapter provides
Notas:Description based upon print version of record.
Descripción Física:1 online resource (94 pages)
Bibliografía:Includes bibliographical references.
ISBN:9780124104495