Credible checklists and quality questionnaires a user-centered design method

Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing quest...

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Bibliographic Details
Main Author: Wilson, Chauncey (-)
Format: eBook
Language:Inglés
Published: Waltham, MA : Morgan Kaufmann 2013.
Edition:1st edition
Series:Gale eBooks
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627922606719
Description
Summary:Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more. The final chapter provides
Item Description:Description based upon print version of record.
Physical Description:1 online resource (94 pages)
Bibliography:Includes bibliographical references.
ISBN:9780124104495