Secret service : hidden systems that deliver unforgettable customer service

Secret service hidden systems that deliver unforgettable customer service

What's the big secret to giving great customer service?

Bibliographic Details
Main Author: DiJulius, John R., 1964- (-)
Format: eBook
Language:Inglés
Published: New York : AMACOM c2003.
Edition:1st edition
Subjects:
Customer services.
Consumer satisfaction.
Customer loyalty.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627913506719
Description
Summary:What's the big secret to giving great customer service?
Item Description:Includes index.
Physical Description:1 online resource (192 p.)
ISBN:9780814426975

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