The Managers Pocket Guide to Dealing With Conflict

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent co...

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Detalles Bibliográficos
Autor principal: Hart, Lois (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Amherst, Massachusetts : HRD Press 1999.
Edición:1st edition
Colección:Managers Pocket Guide Series
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627910306719
Tabla de Contenidos:
  • Table of Contents; Preface; Because Yo u 're Human,You'll Have Conflicts; Naming Your Conflicts; H ow Do You Reactto Conflicts?; What Causes Conflicts?; You Can PreventSome Conflicts!; M o re Ways to ResolveYour Conflicts; Learning fromYour Conflicts; Index