Internal marketing the tools and concepts for change

A clear-sighted introduction to a complex subject, 'Internal Marketing' provides the reader with a succinct overview of the most recent thinking and practice. The text begins by defining what internal marketing is and how it can work, and from this foundation:* Outlines state-of-the-art th...

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Detalles Bibliográficos
Autor principal: Ahmed, Pervaiz K. (-)
Autor Corporativo: Chartered Institute of Marketing (-)
Otros Autores: Rafiq, Mohammed
Formato: Libro electrónico
Idioma:Inglés
Publicado: Oxford : Butterworth-Heinemann 2002.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627907406719
Descripción
Sumario:A clear-sighted introduction to a complex subject, 'Internal Marketing' provides the reader with a succinct overview of the most recent thinking and practice. The text begins by defining what internal marketing is and how it can work, and from this foundation:* Outlines state-of-the-art thinking and practice* Demonstrates how internal marketing can be used to facilitate such diverse strategies as TQM, New Product Development and Change Management* Highlights the techniques managers need to understand to use IM effectively within their organizations* Contains a range of international and up to
Notas:Published in association with The Chartered Institute of Marketing.
Descripción Física:1 online resource (320 p.)
Bibliografía:Includes bibliographical references and index.
ISBN:9781138177666
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9781281021878
9786611021870
9780080509037