Internal marketing the tools and concepts for change
A clear-sighted introduction to a complex subject, 'Internal Marketing' provides the reader with a succinct overview of the most recent thinking and practice. The text begins by defining what internal marketing is and how it can work, and from this foundation:* Outlines state-of-the-art th...
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Oxford :
Butterworth-Heinemann
2002.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627907406719 |
Sumario: | A clear-sighted introduction to a complex subject, 'Internal Marketing' provides the reader with a succinct overview of the most recent thinking and practice. The text begins by defining what internal marketing is and how it can work, and from this foundation:* Outlines state-of-the-art thinking and practice* Demonstrates how internal marketing can be used to facilitate such diverse strategies as TQM, New Product Development and Change Management* Highlights the techniques managers need to understand to use IM effectively within their organizations* Contains a range of international and up to |
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Notas: | Published in association with The Chartered Institute of Marketing. |
Descripción Física: | 1 online resource (320 p.) |
Bibliografía: | Includes bibliographical references and index. |
ISBN: | 9781138177666 9781136394584 9781281021878 9786611021870 9780080509037 |