Managing conflict with peers
A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Greensboro, N.C. :
Center for Creative Leadership
2003.
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| Edición: | 1st edition |
| Colección: | J-B CCL (Center for Creative Leadership)
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627871206719 |
Tabla de Contenidos:
- Title page; Table of Contents; Is Conflict Destructive?; A Process for Managing Conflict; How Emotional Hot Buttons Affect Conflict; How Values Affect Conflict; Identifying Your Values; Identifying Your Peer's Values; How Power and Politics Affect Conflict; Identifying Your Power; Mapping Organizational Power; Managing Conflict for Results; Suggested Readings; Background; Key Point Summary; Lead Contributor
