Managing conflict with peers
A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Greensboro, N.C. :
Center for Creative Leadership
2003.
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| Edición: | 1st edition |
| Colección: | J-B CCL (Center for Creative Leadership)
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627871206719 |
| Sumario: | A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power, and emotional reactions.To resolve these more difficult peer conflicts, managers should examine three key issues that can cause such clashes and also influence their outcome. One, they should assess their emotional "hot buttons" that trigger ineffective behaviors and make conflict difficult to |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (34 p.) Available also in a print edition |
| Bibliografía: | Includes bibliographical references. |
| ISBN: | 9781118155219 9781281001276 9786611001278 9781118154458 9781932973198 |
