Runde, C. E., & Flanagan, T. A. (2010). Developing your conflict competence: A hands-on guide for leaders, managers, facilitators, and teams (3rd ed.). Jossey-Bass.
Cita Chicago Style (17a ed.)Runde, Craig E., y Tim A. Flanagan. Developing Your Conflict Competence: A Hands-on Guide for Leaders, Managers, Facilitators, and Teams. 3rd ed. San Francisco: Jossey-Bass, 2010.
Cita MLA (9a ed.)Runde, Craig E., y Tim A. Flanagan. Developing Your Conflict Competence: A Hands-on Guide for Leaders, Managers, Facilitators, and Teams. 3rd ed. Jossey-Bass, 2010.
Precaución: Estas citas no son 100% exactas.