Getting to resolution turning conflict into collaboration
Our current models for ending conflict don't really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
San Francisco, CA :
Berrett-Koehler Publishers
c2009.
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Edición: | 2nd ed |
Colección: | BK business book.
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627826906719 |
Sumario: | Our current models for ending conflict don't really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and |
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Notas: | Description based upon print version of record. |
Descripción Física: | 1 online resource (303 p.) |
Bibliografía: | Includes bibliographical references (p. 253-258) and index. |
ISBN: | 9781282453265 9786612453267 9781576757888 |