Retiring the generation gap how employees young and old can find common ground
Written in a highly accessible (and often witty) style, this groundbreaking book addresses a number of generational issues. Deal provides a description of each issue, a summary of the relevant research results, a principle that can be applied to resolve (or at least mitigate) the issue, and practica...
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Autor Corporativo: | |
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
San Francisco, CA :
Wiley : Center for Creative Leadership
c2007.
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Edición: | 1st ed |
Colección: | Jossey-Bass business & management series.
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627814406719 |
Tabla de Contenidos:
- Introduction : do not pass go without reading this chapter!
- Principle 1. All generations have similar values; they just express them differently
- Principle 2. Everyone wants respect; they just don't define it the same way
- Principle 3. Trust matters
- Principle 4. People want leaders who are credible and trustworthy
- Principle 5. Organizational politics is a problem? : no matter how old (or young) you are
- Principle 6. No one really likes change
- Principle 7. Loyalty depends on the context, not on the generation
- Principle 8. It's as easy to retain a young person as an older one : if you do the right things
- Principle 9. Everyone wants to learn? : more than just about anything else
- Principle 10. Almost everyone wants a coach
- Conclusion
- Answers to a few questions
- References and suggested reading.