Managing Anger In The Workplace
Relationships at work tend to be interdependent, competitive, hierarchical, overexposed, and compulsory. Keeping the interests of yourself, your boss, your peers, your subordinates, your vendors, and your customers in alignment all the time is impossible. Meanwhile, you must also contend with compet...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Amherst :
HRD Press
2004.
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| Edición: | 1st edition |
| Colección: | Managers Pocket Guide Series
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627761106719 |
Tabla de Contenidos:
- Table of Contents; Introduction; CHAPTER 1 Anger in the Workplace; CHAPTER 2 The Costs of Anger in the Workplace; CHAPTER 3 The Benefits of Anger in the Workplace; CHAPTER 4 Diagnosing Anger; CHAPTER 5 Focus on the Source; CHAPTER 6Dealing WithYour Own Anger; CHAPTER 7 Dealing With the Angry Individual; CHAPTER 8 Dealing With Anger in Your Organization or Team; Conclusion
