Communication skills for managers

The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This self-study course is your guide to business communication that delivers the message?whether written, spoken, in person or via e-mail--with respect for the receiver.Thi...

Full description

Bibliographic Details
Main Author: Chan, Janis Fisher (-)
Corporate Author: American Management Association (-)
Format: eBook
Language:Inglés
Published: [Saranac Lake, N.Y. ] : American Management Association c2002.
Edition:5th ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627736606719
Description
Summary:The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This self-study course is your guide to business communication that delivers the message?whether written, spoken, in person or via e-mail--with respect for the receiver.This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement.
Item Description:Bibliographic Level Mode of Issuance: Monograph
Physical Description:xix, 149 p.
Bibliography:Includes bibliographical references and index.
ISBN:9781283688659
9780761215127