Employee engagement a roadmap for creating profits, optimizing performance, and increasing loyalty
""If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy.""-- Sharon S. Bilgischer, senior manager,...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
San Francisco, California :
Jossey-Bass
2009.
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| Edición: | 1st ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627660106719 |
| Sumario: | ""If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy.""-- Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc. There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a co |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (259 p.) |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9780470522585 9781282237605 9786612237607 9780470522578 |
