APA (7th ed.) Citation

Snyder, M., Steger, J., O'Brien, K., & Landers, B. (2008). Microsoft Dynamics® CRM 4.0 Step by Step (1st edition.). Microsoft Press.

Chicago Style (17th ed.) Citation

Snyder, Mike, Jim Steger, Kara O'Brien, and Brendan Landers. Microsoft Dynamics® CRM 4.0 Step by Step. 1st edition. Sebastopol: Microsoft Press, 2008.

MLA (9th ed.) Citation

Snyder, Mike, et al. Microsoft Dynamics® CRM 4.0 Step by Step. 1st edition. Microsoft Press, 2008.