Microsoft Dynamics® CRM 4.0 Step by Step
Whether you're in sales, marketing, or customer service-quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Create and manage accounts-for a 360o view o...
| Main Author: | |
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| Other Authors: | , , |
| Format: | eBook |
| Language: | Inglés |
| Published: |
Sebastopol :
Microsoft Press
2008.
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| Edition: | 1st edition |
| Series: | Step by step Microsoft Dynamics CRM 4.0 step by step
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| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627612306719 |
| Summary: | Whether you're in sales, marketing, or customer service-quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Create and manage accounts-for a 360o view of your customers and businessWork with Microsoft Dynamics CRM directly from Microsoft OutlookTrack customer activity; import and map data automatically Manage campaigns, leads, quotes, contracts, and ordersEmploy basic to advanced reporting capabiliti |
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| Item Description: | Description based upon print version of record. |
| Physical Description: | 1 online resource (477 p.) |
| ISBN: | 9780735636255 |
