Punching in the unauthorized adventures of a front-line employee

During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in managem...

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Bibliographic Details
Main Author: Frankel, Alex (-)
Corporate Author: Books24x7, Inc (-)
Format: eBook
Language:Inglés
Published: Pymble, N.S.W. ; New York, N.Y. : HarperCollins Publishers 2007
Edition:ePub ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627537606719
Description
Summary:During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store. In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
Item Description:Title from title screen.
Physical Description:1 online resource (240 pages)
Available also in a print ed
Bibliography:Includes bibliographical references.
ISBN:9780061750564
9780061549373