Punching in the unauthorized adventures of a front-line employee
During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in managem...
Main Author: | |
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Corporate Author: | |
Format: | eBook |
Language: | Inglés |
Published: |
Pymble, N.S.W. ; New York, N.Y. :
HarperCollins Publishers
2007
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Edition: | ePub ed |
Subjects: | |
See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627537606719 |
Summary: | During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store. In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best. |
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Item Description: | Title from title screen. |
Physical Description: | 1 online resource (240 pages) Available also in a print ed |
Bibliography: | Includes bibliographical references. |
ISBN: | 9780061750564 9780061549373 |