Managing quality

Managing Quality, Fifth Edition is an essential resource for students and practitioners alike.This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field Includes new chapters on Improvement Approaches, Six Sigm...

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Bibliographic Details
Other Authors: Dale, Barrie, author (author), Dale, B. G. (-), Wiele, Anthony van der, Iwaarden, Jos van
Format: eBook
Language:Inglés
Published: Australia : Blackwell Publishing 2007.
Edition:5th ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627537106719
Description
Summary:Managing Quality, Fifth Edition is an essential resource for students and practitioners alike.This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems Material has been re-ordered and changes to terminology have bee
Item Description:Description based upon print version of record.
Physical Description:1 online resource (642 p.)
Bibliography:Includes bibliographical references at the end of each chapters and index.
ISBN:9781118762172