Courageous training bold actions for business results

Based on four years of Advantage Performance Group's work, and featuring real-life stories and several case studies, this book shares the process, the journey and the professional courage these HRD professionals took to ensure that they were helping their organisations achieve business results.

Bibliographic Details
Main Author: Mooney, Tim, 1955- (-)
Other Authors: Brinkerhoff, Robert O.
Format: eBook
Language:Inglés
Published: San Francisco : Berrett-Koehler Publishers c2008.
Edition:1st ed
Series:Bk Business
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627535806719
Table of Contents:
  • Contents; Preface; 1 Introduction: The Hole We're In and How We Can Stop Digging; 2 What Is Courageous Training?; 3 Pillar #1: Be a Business-Goal Bulldog; 4 Pillar #2: Build Whole-Organization Responsibility for Training Impact; 5 Pillar #3: Win the Hearts and Minds of the Make-or-Break Partners; 6 Pillar #4: Tell It Like It Is with Truthful Measurement and Evaluation; 7 The Courageous Training Code: Seven Ways to Strengthen Your Leadership Backbone; 8 Introducing Four Courageous Training Leaders; 9 Case Example #1: Diary of a CLO: Executive Development at Children's Healthcare of Atlanta
  • 10 Case Example #2: The "So What?" Factor: Organizational Change at Clark County School District11 Case Example #3: Raising Expectations for Concrete Results: Leadership Development at Holcim; 12 Case Example #4: From Training Delivery to Trusted Advisor: Sales Force Transformation at Insight Enterprises; 13 Getting Started on the Courageous Training Path; Resources: Terms and Tools; Bibliography; Acknowledgments;