What to say to a porcupine 20 humorous tales that get to the heart of great customer service
An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back!
| Main Author: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
New York :
American Management Association
c2008.
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| Edition: | 1st edition |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627529406719 |
| Summary: | An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back! |
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| Item Description: | Includes index. |
| Physical Description: | 1 online resource (126 p.) |
| ISBN: | 9781281757975 9786611757977 9780814410561 |
