Moderating usability tests principles and practice for interacting

Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from wh...

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Bibliographic Details
Main Author: Dumas, Joseph S., 1943- (-)
Other Authors: Loring, Beth A.
Format: eBook
Language:Inglés
Published: Amsterdam ; Boston : Morgan Kaufmann/Elsevier c2008.
Edition:1st edition
Series:Morgan Kaufmann series in interactive technologies.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627526806719
Description
Summary:Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact. Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before.
Item Description:Description based upon print version of record.
Physical Description:1 online resource (206 pages)
Bibliography:Includes bibliographical references (p. 169-173) and index.
ISBN:9781281189417
9786611189419
9780080558271