Building conflict competent teams
Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage c...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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San Francisco : [Greensboro, NC] :
Jossey-Bass ; Center for Creative Leadership
c2008.
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| Edición: | 1st ed |
| Colección: | J-B CCL (Center for Creative Leadership)
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627525906719 |
| Sumario: | Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but e |
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| Notas: | Description based upon print version of record. |
| Descripción Física: | 1 online resource (254 p.) |
| Bibliografía: | Includes bibliographical references (p. 217-223) and index. |
| ISBN: | 9780470428207 9781282364998 9786612364990 9780470287965 |
