Leadership skills for managers

Managing in today?s complex workplace demands a new type of leadership. Twenty-first century managers must lead as visionaries and entrepreneurs, mentors and change agents, team builders and servant-followers. To succeed, today?s managers must increase competitive advantage, improve customer service...

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Bibliographic Details
Main Author: Cadwell, Charles M. (-)
Corporate Author: American Management Association (-)
Format: eBook
Language:Inglés
Published: [Saranac Lake, N.Y.] : American Management Association c2004.
Edition:4th ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627521506719
Description
Summary:Managing in today?s complex workplace demands a new type of leadership. Twenty-first century managers must lead as visionaries and entrepreneurs, mentors and change agents, team builders and servant-followers. To succeed, today?s managers must increase competitive advantage, improve customer service, nurture a diverse workplace and meet unprecedented global, ethical, and business challenges. Leadership success depends on developing and using the skills that move organizations and people forward toward these common goals and objectives. The fourth edition of Leadership Skills for Managers delivers the knowledge, skills and guidance managers require to become twenty-first century leaders.
Item Description:Bibliographic Level Mode of Issuance: Monograph
Physical Description:xviii, 188 p.
Bibliography:Includes bibliographical references and index.
ISBN:9781283688758
9780761215004