Mathena, J., Yetter, A., & Hostetler, H. (2009). Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management (1st ed. 2009.). Apress.
Chicago Style (17th ed.) CitationMathena, Justin, Aaron Yetter, and Hoss Hostetler. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. 1st ed. 2009. Berkeley, CA: Apress, 2009.
MLA (9th ed.) CitationMathena, Justin, et al. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. 1st ed. 2009. Apress, 2009.
Warning: These citations may not always be 100% accurate.