Cita APA (7a ed.)

Mathena, J., Yetter, A., & Hostetler, H. (2009). Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management (1st ed. 2009.). Apress.

Cita Chicago Style (17a ed.)

Mathena, Justin, Aaron Yetter, y Hoss Hostetler. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. 1st ed. 2009. Berkeley, CA: Apress, 2009.

Cita MLA (9a ed.)

Mathena, Justin, et al. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. 1st ed. 2009. Apress, 2009.