The improvement guide a practical approach to enhancing organizational performance
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinati...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
San Francisco :
Jossey-Bass
c2009.
|
| Edición: | 2nd editon |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627488806719 |
Tabla de Contenidos:
- THE IMPROVEMENT GUIDE: A Practical Approach to Enhancing Organizational Performance, 2nd Edition; CONTENTS; FOREWORD; PREFACE; Second Edition; ACKNOWLEDGMENTS; THE AUTHORS; Introduction: THE IMPROVEMENT GUIDE, SECOND EDITION; Why Take the Initiative?; How Is This Book Different?; Structure of the Book; How to Read the Book; Part I: INTRODUCTION TO IMPROVEMENT; Chapter 1: CHANGES THAT RESULT IN IMPROVEMENT; Chapter 2: SKILLS TO SUPPORT IMPROVEMENT; Chapter 3: IMPROVEMENT CASE STUDIES; Part II: METHODS FOR IMPROVEMENT; Chapter 4: THE SCIENCE OF IMPROVEMENT
- Chapter 5: USING THE MODEL FOR IMPROVEMENTChapter 6: DEVELOPING A CHANGE; Chapter 7: TESTING A CHANGE; Chapter 8: IMPLEMENTING A CHANGE; Chapter 9: SPREADING IMPROVEMENTS; Chapter 10: INTEGRATING METHODS FOR THE IMPROVEMENT OF VALUE; Chapter 11: IMPROVING LARGE OR COMPLEX SYSTEMS; Chapter 12: CASE STUDIES OF IMPROVEMENT EFFORTS; Part III: IMPROVING VALUE AS A BUSINESS STRATEGY; Chapter 13: MAKING THE IMPROVEMENT OF VALUE A BUSINESS STRATEGY; Chapter 14: DEVELOPING IMPROVEMENT CAPABILITY; APPENDIXES; Appendix A: A RESOURCE GUIDE TO CHANGE CONCEPTS
- Appendix B: TOOLS AND METHODS TO SUPPORT IMPROVEMENTAppendix C: THE MODEL FOR IMPROVEMENT AND OTHER ROADMAPS; Notes; Index
