The improvement guide a practical approach to enhancing organizational performance
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinati...
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
San Francisco :
Jossey-Bass
c2009.
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| Edición: | 2nd editon |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627488806719 |
| Sumario: | This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications. |
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| Notas: | EDAD 505A EDAD 505B EDAD 505 Description based upon print version of record. |
| Descripción Física: | 1 online resource (xxi, 490 p.) : illustrations, charts |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781282113145 9786612113147 9780470430880 |
