APA (7th ed.) Citation

Langley, G. J. (2009). The improvement guide: A practical approach to enhancing organizational performance (2nd editon.). Jossey-Bass.

Chicago Style (17th ed.) Citation

Langley, Gerald J. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. 2nd editon. San Francisco: Jossey-Bass, 2009.

MLA (9th ed.) Citation

Langley, Gerald J. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. 2nd editon. Jossey-Bass, 2009.